Contact Us
If you have any questions or feedback, you can chat with Waka, our virtual bot, by clicking the bottom left orange chat icon.
Alternatively you can:
- Email us on support@bes.au
- Message us via WhatsApp on +679 9980 186
- Or submit a ticket below:
Support Centre Operating Hours:
- Monday to Friday: 8am – 8pm (FJT)
- Saturday to Sunday: 9am – 4pm (FJT)
Note: If you contact us outside these hours, we'll get back to you as soon as possible, though our response time may be a little longer than usual.